Privacy Policy
Repair My Stars respects your privacy. This policy explains what information we collect, how we use it, and how we protect information submitted through our website, CRM, forms, phone calls, email, and text messaging programs.
Information We Collect
We may collect your name, business name, email address, phone number, website, business profile links, review details, messages you send us, call notes, and other information you choose to provide while requesting an assessment or working with us.
How We Use Information
We use information to respond to inquiries, evaluate review-removal or reputation-management needs, provide services, manage customer relationships, schedule calls, send service updates, and improve our operations.
Text Messaging and 10DLC Disclosure
If you provide your mobile number and opt in to receive texts from Repair My Stars, you agree to receive conversational and service-related SMS messages from us. Message frequency varies based on your requests, active services, and support needs. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. You may reply HELP for help. Opting out of text messages does not prevent us from contacting you by other methods when needed for active services, account administration, or legally required notices.
Information Sharing
We do not sell personal information. We may share limited information with service providers that help us operate our website, CRM, messaging, email, analytics, hosting, or customer-support systems. These providers are only permitted to use information to provide services to us.
We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed perfectly secure, but we limit access to information based on business need.
Data Retention
We keep information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and improve operations.
Your Choices
You may request access, correction, or deletion of your information by contacting us. Some records may need to be retained for legitimate business or legal reasons.
Contact
For privacy questions, contact us now.